Privacy policy

Driftflo Privacy Policy

Last Updated: July 8, 2026

At Driftflo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you use our website:

  • Name

  • Shipping and billing address

  • Phone number

  • Email address

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address

  • Device and browser information

  • Website usage data through cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Provide customer support

  • Communicate with you about your orders

  • Improve our website, products, and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional communications if you have chosen to receive them

3. Payment Information

For your security, Driftflo does not store your full payment card details. Payments are processed securely through trusted third-party payment providers.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyse website traffic

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings, although some parts of the website may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Analytics providers

  • Legal authorities where required by law

These third parties are only permitted to use your information as necessary to provide services on our behalf or to comply with legal requirements.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Phone: 07359913006