Shipping policy
Driftflo Shipping Policy
Last Updated: July 8, 2026
Thank you for shopping with Driftflo. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
-
Orders are processed within 1–3 business days after payment has been received.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
During product launches, sales, or holiday periods, processing times may be longer than usual.
Shipping Times
Estimated delivery times are as follows:
-
United Kingdom: 2–5 business days
-
International: 7–14 business days
Please note that these delivery times are estimates and may vary depending on your location and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Any free shipping promotions will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information (where available), allowing you to monitor your delivery.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
Driftflo is not responsible for orders shipped to incorrect addresses provided by the customer. Additional shipping charges may apply if a package needs to be resent.
Delayed or Lost Shipments
While we work with trusted shipping partners, delays can occasionally occur due to factors beyond our control.
If your order appears to be delayed or lost, please contact us and we will do our best to assist you in locating your package.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged packaging and products so we can resolve the issue promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Phone: 07359913006